What Information Do We Collect?
When We refer to personal information We mean information about You from which You are, or may reasonably be, identified.
We collect information from You when You make an enquiry to Us by telephone or by email, or if You submit an online form to Us. This information may include: organisation name, contact name and job title, postal address, email address, telephone number, details of Your carbon emissions and additional information relevant to Your enquiry.
Why Do We Collect Personal Information?
We require this information to assist You with Your enquiry, to identify Your payment, to communicate with You, to provide You with Our monthly e-newsletter (if subscribed), and to conduct Our business generally. We may use this information to improve Our products and services.
How Do We Use Your Personal Information?
We use Your personal information for the purpose for which it has been provided, for reasonably related secondary purposes or to improve Our products and services. This may include such purposes as responding to an enquiry, processing Your Client Joining Form, processing Your payments and providing You with receipts, sending requested resources, and carrying out other administrative tasks.
We may also occasionally use Your personal information to notify You of new products or other information We think You may find interesting. You may choose to restrict the collection of personal information when submitting a form on Our website by checking a box to indicate You do not wish the information to be used for direct marketing purposes.
Disclosure to Third Parties
We do not sell, trade or otherwise transfer to external parties any of Your personal details for the purposes of sales and/or promotions. We may however provide Your personal information to trusted third parties who assist Us in operating Our website or providing Our services to You. By providing Us with Your personal information You consent to Us disclosing Your personal information to these trusted third parties without obtaining Your consent on a case by case basis. We may also disclose Your personal information when We believe it is required to comply with the law.
RAC (WA) Member Offset Program
To obtain the RAC Member discount we need to validate You are a current RAC Member when purchasing online. We will periodically report to RAC (WA) and/or their Analytics Provider Your RAC Member number and order details.
Non-personally identifiable visitor information may be provided to third parties for marketing or other uses.
Third Party Links
Our website may contain links to other websites of interest. These third party websites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites, nor for the protection and privacy of any information that You provide while visiting these websites.
If you have any questions regarding this Privacy and Security Statement, the operation of this website, or your dealings with this website, please contact us via our online enquiry form or call us on 1300 857 970.