Carbon Neutral Charitable Fund (ABN 99 124 696 966) (“Us” or “We”) is dedicated to keeping your personal information private.  Any information We collect in relation to you and/or the organisation you represent (“You” or "Your") is kept strictly secure. By using this Website you consent to comply with Our Privacy Policy.


What Information Do We Collect?

When We refer to personal information We mean information about You from which You are, or may reasonably be, identified.


We collect information from You when You make an enquiry to Us by telephone or by email, or if You submit an online form to Us. This information may include: organisation name, contact name and job title, postal address, email address, telephone number, details of Your carbon emissions and additional information relevant to Your enquiry.


Why Do We Collect Personal Information?

We require this information to assist You with Your enquiry, to identify Your payment, to communicate with You, to provide You with Our monthly e-newsletter (if subscribed), and to conduct Our business generally. We may use this information to improve Our products and services.


How Do We Use Your Personal Information?

We use Your personal information for the purpose for which it has been provided, for reasonably related secondary purposes or to improve Our products and services. This may include such purposes as responding to an enquiry, processing Your Client Joining Form, processing Your payments and providing You with receipts, sending requested resources, and carrying out other administrative tasks.

We may also occasionally use Your personal information to notify You of new products or other information We think You may find interesting. You may choose to restrict the collection of personal information when submitting a form on Our website by checking a box to indicate You do not wish the information to be used for direct marketing purposes.



We use cookies as part of Our website. Cookies are small text files that a website transfers to Your computer’s hard drive through Your web browser to enable a website’s server to recognise Your computer and send requested web pages to it. This is Your computer’s unique IP address. From a computer’s IP address it is possible to determine the general geographic location of that computer, but otherwise it is anonymous. We keep records of the IP addresses from which users access Our website to determine the usefulness of Our website. Cookies sent from Us to Your computer last no longer than 24 hours. We do not store persistent cookies on Your computer.


Disclosure to Third Parties

We do not sell, trade or otherwise transfer to external parties any of Your personal details for the purposes of sales and/or promotions. We may however provide Your personal information to trusted third parties who assist Us in operating Our website or providing Our services to You. By providing Us with Your personal information You consent to Us disclosing Your personal information to these trusted third parties without obtaining Your consent on a case by case basis. We may also disclose Your personal information when We believe it is required to comply with the law.

RAC (WA) Member Offset Program

To obtain the RAC Member discount we need to validate You are a current RAC Member when purchasing online. We will periodically report to RAC (WA) and/or their Analytics Provider Your RAC Member number and order details.


Non-personally identifiable visitor information may be provided to third parties for marketing or other uses.


Third Party Links

Our website may contain links to other websites of interest. These third party websites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites, nor for the protection and privacy of any information that You provide while visiting these websites.



If you have any questions regarding this Privacy and Security Statement, the operation of this website, or your dealings with this website, please contact us via our online enquiry form or call us on 1300 857 970.